Shipping & Returns
Shipping
Orders are packed with care and attention to detail and shipped according to our posted shipping schedule.
All items are sent via USPS, UPS, or another trusted carrier. Once your order is on its way, you’ll receive a tracking number by email so you can follow it every step of the way.
Please take a moment to double-check your shipping details at checkout. If a package is returned to us due to an incorrect address, we’re happy to resend it—additional shipping costs will apply.
Once a package is in the hands of the carrier, delivery is managed by them. If your order is marked as delivered but can’t be located, you’ll need to contact the shipping carrier directly to open a claim or request assistance.
We’re always happy to share tracking details, but lost or missing packages must be handled through the carrier.
Flat Rate Shipping
Order Total Shipping Cost
$0 - $50 $5.00
$50 - $99 $14.00
$99 + FREE
Returns
If it’s not quite the right fit, you may return your item within 5 days of delivery. Just reach out to us to get started—we’ll guide you through the next steps.
Items must be returned in their original condition. Return shipping is the responsibility of the buyer unless we made an error.
Each piece is one-of-a-kind, and we want you to feel good about your choice.
Return Packaging Guidelines
To help your return make it back safely, please send it in the same condition you received it, using the original packaging whenever possible.
This may include the original gift box, bubble wrap, protective bags, and any padding that kept the piece secure during its first trip to you. If those materials aren’t available, similar protective packaging works just fine—just make sure the item is snug and well-cushioned.
Many of our pieces are delicate, so a little extra care goes a long way. If an item arrives back to us damaged due to insufficient packaging, it may not be eligible for a refund or store credit.
If you’re unsure how to pack it up, feel free to reach out—we’re always happy to help!
Arrived Less Than Perfect? We’ve Got You!
We package everything with carefully, but shipping isn’t always gentle.
If your order arrives damaged, incorrect, or off in any way, contact us within 24 hours of delivery, and we’ll take care of it.
To help us move quickly, we may ask for:
-
Clear photos of the item
-
Photos of the packaging
-
Photos of the shipping box
Once we have that, we’ll handle the next steps—no runaround!
Order Changes & Cancellations
Orders move fast around here, so we’re not able to cancel or modify once they’re placed. Please double-check everything before checkout.
Buy With Confidence
Every item you see is the exact piece you’ll receive—no surprises, no stock photos. We always recommend taking a close look at descriptions and photos so you can choose the one that feels right to you.
Policy Updates
We may update this policy from time to time. Any changes will always be reflected here.
Last updated: April 2026