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Shipping & Return Policies

Shipping 

Orders generally ship within seven (7) business days of placement unless otherwise stated. All items are shipped via USPS, UPS, or other common carrier. Your tracking number will be emailed to you once your item is shipped.

Please note that jujujems is not liable for any lost or damaged shipments. The customer is responsible for entering and verifying the correct shipping information to ensure successful delivery of order. In the event a package is returned due to an inaccurate address, the buyer is responsible for additional shipping costs to the correct address.

Flat Rate Shipping

          Order Total                             Shipping Cost

$0.00 - $25.00                                  $7.00

$25.00 - $75.00                              $14.00

$75.00 +                                         $21.00

Returns

In order to keep our prices competitive and continue providing you with top-notch products, we have implemented a no returns or refunds policy. All sales are final. Please read descriptions and sizes carefully.

We take great care to ensure that our products are and packaged securely to prevent damage during shipping. However, if you receive a damaged or defective item, or if there's a mistake with your order, please reach out to us at info@ jujujems.com, and we'll do everything we can to make it right for you.

Please note that we require photos of the damaged item and of the shipping container in order for a refund to be processed. 

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